Managed Services

Managed Services

Managed Service Provider

ADLDATA can manage and assume responsibility for providing a defined set of services to organizations or facilities either proactively or as the services are needed.  Firms providing this type of service are called Managed Service Providers (MSPs).  When the organization is using the ADL Hosted Service (SAAS) model the MSP functions are automatically included with the hosting service.

Organizations face significant challenges in scaling and managing their Information Technology infrastructure without increasing costs. At times it is more cost effective to utilize the experience and expertise of the ADL Technical staff  with knowledge of the  hardware and software environment of the ADLData software. Many studies have shown that a reduction in hardware and software expenses can be achieve using MSP Services.

Specific areas of Technical Expertise

  • Oracle Database
  • SQL Server Database
  • Windows Servers
  • Windows Desktops
  • Microsoft Visual Studio
  • Backup Software
  • Network Configurations
  • RFId Technology
  • Barcode Scanning

Managed Services for Small Business

Managed Services is especially valuable to small to medium-sized organization a the are unable to support the costs of having a full technical staff to support their Information Systems.

Software Updates

ADLData has an aggressive software release schedule due to the number of software enhancement and regulatory changes. Many organization do not have the people that are able to apply the updates. Many facilities contract with ADL to schedule with the facility and apply the software updates. This insures that software is kept up-to-date by the Developers and Technicians that created it.

Benefits
  • Expert Support
  • Reduce Costs
  • Secure Data Census
  • SSAE16 SOC II
  • Software Upgrades
  • Scalability
  • System Performance
Security & Compliance
  • Managed Security
  • Data Encryption
  • DDoS Protection Services
  • Event Management
  • Firewall and VPN Services
  • Intrusion Detection Services
  • Malware Protection
  • Two-Factor Authentication
  • Vulnerability Assessment
  • Compliant Hosting & Cloud Services
ADLData Services
  • Backup Databases
  • Tune System Settings
  • Monitor HL7 Gateways
Options
  • Microsoft Office
  • eMail
  • FAX Server
  • Co-Location