Hearing loss makes using the telephone difficult

When older adults have hearing loss, using the phone can become nearly impossible. If your older adult has been avoiding talking on the phone, that could be the cause.

But telephones are an important source of safety and social connection. So, we found a special type of phone that solves this problem.

It’s called a caption phone. Even better, internet-based caption phones and service are free for people with hearing loss through a program funded by the Federal Communications Commission (FCC).

How seniors can get a free caption phone

To get a free caption phone, first choose a company that sells caption phones.

There are many companies that offer caption phones and service (in alphabetic order), here are some:

• CapTel
• CaptionCall
• ClearCaptions
• Hamilton CapTel
• InnoCaption – free service for smartphones
• Sprint CapTel