Optimum Instant Messaging

Instant messaging (IM) technologies allows real-time text-based communications (Chat/Instant Messaging ) between two or more participants in a private network/intranet, in real-time. Now users can start instant messaging sessions with all the other users by simply clicking on the new IM Button in the Optimum User Interface.

Instant Messaging enables effective and efficient communications between employees, by providing immediate answers to questions. The Optimum IM Client software only allows communications between members of the organizational network and blocks communications with popular IM programs such as AOL’s AIM or Yahoo IM. Sending patient data outside the network creates HIPAA security issues.

 
 
 
 
 
 
 
 

Federal Per Diem Report for Veterans Homes

New options added to the Federal Per Diem Report to support Multiple Rates. The options allow generating the regular report with patients receiving over 70% Disability and Service Related Disability. New pay sources have been added to track this change in reporting.

 
 
 
 
 
 
 
 
 
 

Cloud Computing – Pharmacy/NDC Data files

New Internet database services have been developed for access by the Optimum Clinical software. The national drug data files have been moved to cloud computing on the Google data center. The services will be used to automatically update the facilities drug formulary databases used by the Pharmacy and Physician Order Entry modules. This eliminates the need for users to have to manually to download and apply the updates.

The cloud computing services is being expanded to include many commonly accessed information databases.

 
 
 
 
 
 
 

Computerized Physician Orders – Email Encryption

Now Orders sent via email can be encrypted with an electronic signature. These encrypted email messages can only be viewed by an email program that has the corresponding public key to decrypt the message. This feature allows the email orders to be sent orders to the vendor pharmacies over public internet services.

Encryption is needed to be HIPAA compliant for personal health information transferred over public networks to ensure the patient’s privacy.

Some Vendor pharmacies do not have HL7 gateways to electronically received and send Orders. Some prefer to receive the Orders via Email. Sending Email places the patient information on the Internet where it can be viewed by unauthorized individuals in violation of the HIPAA regulations. It is strongly advised to implement secured email technology to guard the privacy of your patients.

Encryption; The security employs PGP encryption which uses public-key cryptography and includes software to bind the public keys to a user name and/or an e-mail address.

The sender creates a Digital Signature (using PGP) for the messages using either the RSA or DSA signature algorithms. PGP computes a “hash or message digest” from the plain text, and then creates a Digital Signature by combining the hash and the sender’s private keys.

Digital signatures; Email uses PGP to support message authentication and integrity checking. The former determines whether the message was actually sent by the person/entity claimed to be the sender. The latter is used to detect whether a message has been altered since it was completed (the message integrity property).